AlgonixWhat we can actually show you
Algonix runs its own playbook on its own business first: a five-site London sauna company where the AI is involved in most member conversations. Client pilots appear below by vertical while they run, and are named only once the owner has agreed in writing. Nothing on this page is a projection.
We run this playbook on our own business first.
We run a five-site London sauna company; its AI handles most member conversations (≈76% involvement, 94.7% CX score), with deposits, WhatsApp flows and multi-site occupancy in production.
- Members message the way they already do; the AI handles the enquiry, the booking and the reschedule.
- Deposits are taken at booking, with the refund and rollover rules that stop disputes.
- Anything sensitive — complaints, refunds, edge cases — goes to a human, by design.
Same team, same playbook, same code. If it isn’t good enough for our own sites, we don’t run it on yours.
How we measure
Most agencies show you one number. We show you all of them.
Leads, verified, sent, delivered, replied, positive, closed — each with its own rate, updated weekly, including the ones we’re still improving. If a step is weak, you see it before we do.
Illustrative week — not a client result.A live chain is shared with the venue each week. This sample shows the shape, including a weak step, not a trophy.
What we watch so it doesn’t quietly break
Deliverability
We measure what’s delivered and replied, not what’s “sent,” because that’s the number that lies.
Data goes stale
Lists rot two to three percent a month, so we re-check them, not trust them.
The human step is real
Anything that reaches a customer or spends money waits for your yes. We don’t pretend that’s automated when it isn’t.
Pilots
Engagements under way now, listed by what they are rather than who they are. Names appear here only where the owner has agreed to be named, and no number appears before the fortnight has actually run.
Independent café
Sales, hours and invoices lived in three places; now one weekly read.
Anonymised until the owner agrees to be named
Coffee roaster
Reviews and social went unanswered at peak; now handled and on-brand.
Anonymised until the owner agrees to be named
Neighbourhood restaurant
Supplier price rises slipped through unseen; now flagged the day they land.
Anonymised until the owner agrees to be named
Wellness centre
Enquiries scattered across routes; now captured and answered in one place.
Anonymised until the owner agrees to be named
Property management
Maintenance requests tracked by hand; now logged and chased automatically.
Anonymised until the owner agrees to be named
Track record
The track record below is our founders’ career history across marketplaces, SaaS and ops-heavy products — not Algonix client results. Client results appear above, or not at all.
Fair questions about this page
How do you measure the work?
We show the whole chain — leads, verified, sent, delivered, replied, positive, closed — each with its own rate, updated weekly. A weak step is visible. We do not publish a single trophy number. The rates on this page are an illustrative week, labelled as such.
Why are the pilots not named?
Because their owners have not agreed to be named. A venue appears here by its vertical and the leak it is working on until it has given written consent, and it sees anything written about it before that goes up. Consent is asked for once a pilot has actually produced something worth publishing.
What is the sauna company?
It is a five-site London sauna company run by the same team as Algonix. Its AI is involved in roughly 76% of member conversations at a 94.7% customer experience score, with deposits, WhatsApp flows and multi-site occupancy in production. It is the flagship because the numbers are ours to publish.
Are there case studies with results?
Not yet, and there will not be invented ones. A case study appears here only after a fortnight has actually run, the number has been measured, and the owner has read and approved what is written about their business. Until then this page shows what is genuinely underway.
The fastest way to see whether this applies to your venue is to read the page we would write about it.